Deleted records go to Trash
When you delete a record, it moves to Trash and stays recoverable for 14 days. After that it's permanently purged. A mis-click, or a record deleted by the wrong person, can be undone by an admin.
Admins can delete a record at any step. Anyone else can delete a record only while it's at the first step of its workflow and they're allowed to edit it. Past that point, ask an admin. Removing a child record from its parent also sends it to Trash. On the mobile app you can delete a draft with the bin icon at the top of the record, and a draft linked record with the bin on its row (if your app doesn't show these bins yet, update it or delete the draft on the web); deleting a record past its first step, and opening Trash, happen on the web.
Restore a record
Open the Trash tab in the records view. Each item shows its status, when it was deleted, and how many days are left before it's purged. Click Restore and it goes back to where it was, unchanged. There's no confirmation step, because restoring can't do any harm.
Who can use it
Only workspace admins see the Trash tab and can restore records. An API key with the records:write scope can also list and restore deleted records. If you delete a record by mistake, ask an admin to restore it. No workspace can see another's Trash.
After 14 days
Purging is permanent, and it also deletes the record's photos and files. Once a record is purged it can't be brought back in the app, so restore anything you need before its 14 days are up.
Every deletion, restore and purge is written to the activity log, so there's always a record of what happened.