How the agent runs
Under Settings → Usage, the How it runs section sets how the agent is powered:
- Managed by Tebelis: the platform provides the model, with nothing to set up. Usage counts against an AI allowance the whole workspace shares. On Tebelis Core, each Standard or Pro seat you assign adds to it, a Pro seat more than a Standard one. When it runs out, AI features pause until the allowance resets with your next billing period, or until you add seats or move people to Pro: buy seats under Settings → Billing, then assign them in People & access. On Enterprise, the allowance is the one in your agreement. The Free plan's allowance is one-off and doesn't reset.
- Bring your own (Enterprise plan): connect your own provider. Anthropic, any OpenAI-compatible API at a public https URL, Azure OpenAI and AWS Bedrock are supported. Test connection checks that it works before you save.
Your provider keys are encrypted at rest, never shown again, and only sent to the provider you chose.
Usage and limits
On a paid plan using Managed by Tebelis, the Usage tab shows how much of this period's AI allowance has been used, as a percentage, and, for each person, how many AI calls they made and their share of the total. Admins can also set Max output tokens / reply to cap the length of any single AI reply. On the Free plan you see whether the included AI is still available or used up.
People with view-only access, including anyone without a paid seat on Tebelis Core, can't use the AI. If the subscription is suspended or canceled, the AI pauses for everyone until billing is sorted out.
Record numbering
Every new record gets a code. By default, it's the project's code, the template's prefix and a 4-digit number, for example KGW-INS-0001. Admins can change the pattern under Settings → Record numbering: the buttons on the Insert row add parts such as the project code, the prefix, the year, month or day, and the sequence number. The pattern must include the sequence number.
Numbers count separately for each template in each project, and they're never reused. Set a project's code under Record code (prefix) in its Project settings, and a template's prefix in the builder. Changing the pattern or a code only affects new records; existing codes never change.
Other workspace settings
- Billing: your plan and, on Tebelis Core, the Standard and Pro seats you buy.
- Organisation: turn the organisation layer on or off (paid plans), and upload the Workspace logo shown on record PDFs and printed QR posters.
- Sign-in: how people sign in, with Password & single sign-on, Single sign-on only, Password only or Password + email code (new workspaces start on this one). The mobile app asks for the email code from its latest version; on an older version, people who sign in with a password can't sign in on their phones while that option is on.
- API keys: see API keys & the REST API.
Only workspace admins see these settings. Everyone else sees just the Privacy & data tab, which they open from their account menu.
Language
The app is available in English and French. Each person picks their own language: on the web from the language menu in the top bar, and in the mobile app under Settings. The agent replies in that language, and the standard notification emails are written in each recipient's language (a custom status email is sent as you wrote it).